Parada Turibus Mérida is a renowned sightseeing bus service that offers an unforgettable experience to tourists traveling to the city. With its state-of-the-art buses and an excellent team of professionals, the company ensures visitors have a great time exploring the various attractions that the city has to offer. The buses are equipped with numerous amenities like comfortable seating, air conditioning, and audio guides available in multiple languages to cater to the needs of the tourists. The company takes great pride in providing exceptional service to its guests and ensures their safety and comfort during their journey. Parada Turibus Mérida has established itself as a reliable and trustworthy brand, providing a memorable experience to visitors who want to discover the city's stunning architecture, historical sites, and local culture.
Reviews
A beautiful way to explore this wounderful town. The tours are in Spanish only, but that is not important. You can see for yourself. A very good start bevore you explore the city and the Theaters, Museums, Churches and much more! Nice stuff. In outher cities it is called Hop on Hop off Bus.
I thought it would be a good idea doing this tour but it was not. At first when I told the girl who was handing out the bracelets, she told us that even though we had paid online I had to email her the confirmation directly or else she could not let us ride because she needed confirmation of that purchase. Turibus, does not have a more modernized way of providing their employees purchases made online. So, if you decide on doing this, it might be best to do the purchase with the associates. On the other hand, the trip is done through double-decker bus that has a pre-recorded audio playing during the route. We did not make any stops. We did the North Route at 1:00pm; we sat on the top to take some pictures which was not such a good idea, since we had the hot sun blaring down at first, then some rain, cables and tree branches to duck from. Plus, we did not really see anything interesting other than some vintage homes we did not stop for. When we got back to the initial stop, then told us that the bus tour for the south tour had just left and it was the last one. The only solution we had was to wait for the next one again, which would be doing the same route we had just done. It was absolutely aggravating, and very disappointing experience. We would have been better off doing it on our own.
On 12/2/2022 I purchased two tickets via the website to take the bus in Merida. We showed up at the Cathedral in Centro and was denied access. The rep told me she would be a print out of the tickets not the QR code on the email. She proceeded to say she couldn't take it. I lived 30 minutes away and came down just to take the tour. There was no way to get a print out. So I went home and reported the incident. Only to be told she did not have authority not to allow me on the bus? How was I supposed to know a person coming off the bus with a name tag on and conversing with the bus driver did or did not have authority. I was told I would get a ticket and even a courtesy ticket. Neither has come. I only really wanted the refund. So I followed up a week later on whatsapp and email, and nobody ever got back to me. I would recommend to NOT use rheir system to purchase a ticket and HOPE everything goes well. Because if you have any problems there is ZERO resolve. I do not recommend just because none of this interaction makes sense. I'm still living here and regularly don't recommend to people to do this trip.
Absolutely a waste of money. There is no translation to English or any other language. If you don’t speak Spanish then don’t take this tour. It was a huge disappointment. Also they make you email the guide a copy of your receipt. I should not have to share my personal email with a stranger
Worse route. No AC, terrible sound system, poor quality. Avoid!
Impossible to find a reliable schedule or other information. Poor signage at Gran Plaza. No staff. Visited plaza a few times looking for information or the bus. Waited more than 30 minutes in the heat. No sign of a bus. Also no way to know if/when English tours are offered.
This morning, I purchased a ticket using their website and a credit card. The charge of $120Mx ($5.83 USD) is still pending to my credit card, but the company says (via email exchange) they do not have a record of my purchase. I didn't get an email with a ticket and could find no information about what to do. After waiting a half hour for a bus to arrive at Paseo 60, I talked to one of their guides on a bus who told me that the tour was only in Spanish. It wasn't indicated on the website what language it was in, so I assumed they had audio tours in various languages. That seems to be a wrong assumption. She also said the 1pm tour from Santa Lucia is the only English language tour. But I give up.
We spent half the tour time stuck in traffic. The chosen route was not ideal. Overall it is not worth it. The tour covered three plazas and a bunch of abandoned luxury houses.
Location
Hours
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Monday
09:00 AM - 08:00 PM
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Tuesday
09:00 AM - 08:00 PM
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Wednesday
09:00 AM - 08:00 PM
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Thursday
09:00 AM - 08:00 PM
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Friday
09:00 AM - 08:00 PM
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Saturday
09:00 AM - 03:00 PM
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Sunday
12:00 PM - 08:00 PM
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